Delivery Information

 

Important Dates for Christmas 2024

Last date for guaranteed Christmas delivery (UK orders): 20th December

Last date for guaranteed Christmas delivery (Australia orders): 7th December

 

Delivery Rates

UK ONLY

We use Royal Mail 48 hour tracked delivery

Free delivery on orders over £15

Standard Delivery: £2.50

 

AUSTRALIA

We're excited to offer shipping to our customers in Australia! Here's what you need to know:

We use Royal Mail’s Tracked and Signed to ensure safe delivery. Shipping cost: 

  • Orders 0lb - 4.3lb: £7.00
  • Orders 4.3lb - 11lb: £25.00
  • Orders 11lb - 44lb: £50.00

Shipping Time: Average delivery time is 3-17 working days

Duties and Taxes: Please note that any import duties, taxes, and customs fees are the responsibility of the customer

Please note: Our book token service is no longer available in Australia, sorry for any inconvenience.

We want to make your international shopping experience as smooth as possible. If you have any questions about shipping to Australia, please get in touch - hello@voxblock.co.uk 

Dispatch

Christmas notice: As we head into our busy period, please allow for any delays in dispatch.
We aim to get orders out the next working day
If you have any questions about the status of your order please get in touch.
Contact us:
Email
hello@voxblock.co.uk
or

Returns

If you are unhappy with your purchase, all our players are entitled to a 100 day Money Back Guarantee.

If you experience any faults or issues with your player or books please contact hello@voxblock.co.uk

 

 

Free shipping

On all orders over £15 in the UK.

Customer service

Here to help when you need it.

Free audiobooks

Each time you refer a friend to buy a player.

Secure payment

Pay securely online with confidence.