Delivery Information

Delivery Rates

UK ONLY

FREE delivery on orders over £25.

We use Royal Mail's Tracked 48 as our Standard Delivery Option:

Standard Delivery: £3.50

Need it a bit earlier? We also offer Royal Mail's Tracked 24:

Premium Delivery: £7.50

PLEASE NOTE: Expected delivery time is from the time of dispatch (12pm Mon-Fri) for both Standard and Express options.

SCHOOL ORDERS: Won't be dispatched on a Friday due to School buildings being closed on the weekends

AUSTRALIA

We're excited to offer shipping to our customers in Australia! Here's what you need to know:

We use Royal Mail’s Tracked and Signed to ensure safe delivery. Shipping cost:

Orders 0lb - 4.3lb: £7.00
Orders 4.3lb - 11lb: £25.00
Orders 11lb - 44lb: £50.00

Shipping Time: Average delivery time is 3-17 working days

Duties and Taxes: Please note that any import duties, taxes, and customs fees are the responsibility of the customer

Please note: Our book token service is no longer available in Australia, sorry for any inconvenience.

We want to make your international shopping experience as smooth as possible. If you have any questions about shipping to Australia, please get in touch - hello@voxblock.co.uk

Dispatch

We aim to get orders out the next working day.

Fulfilment times: Orders are dispatched by 12pm Mon-Fri

If you have any questions about the status of your order please get in touch.

Contact us:

hello@voxblock.co.uk

Contact form

Office hours are 9am-5pm Mon to Fri, we aim to answer all enquires within 24hrs (expect on weekends)

Returns

If you are unhappy with your purchase, all our players are entitled to a 100 day Money Back Guarantee.

If you experience any faults or issues with your player or books please contact hello@voxblock.co.uk

Office hours are 9am-5pm Mon to Fri, we aim to answer all enquires within 24hrs (expect on weekends)