EVERYTHING YOU NEED TO KNOW
FAQs
The audiobooks
Will I lose my place in the story if I remove a block?
No, the player will return to the same point next time you listen to that story.
What stories are available?
We are focussing on delivering world-class stories for children aged 3 and up. We have over 200 titles and are regularly expanding and updating our array of content, so keep an eye on our website!
What are the blocks made of?
Our audiobook blocks are made of recycled card.
The player
How do I set up my player?
Depending on the model you can find the on/off switch in the recess where your block connects to the player. If you have the latest model then you turn the player on/off by holding the main button for 1 to 2 seconds. Then simply pop in your chosen block, and press play. Use the arrow buttons to jump to the next or previous chapters, and the + and - to adjust the volume.
How do I use my Voxblock player?
The controls are very simple, read all about them here
Do I need an internet connection to use my player?
Nope. We are completely connectivity free.
Does the player need batteries?
You can recharge the Voxblock player using a USB-C cable. Find out more about charging here.
Charging your player
What is the best way to charge my player?
- use the USB C charging cable provided
- charge using a USB adapter in a wall socket
- allow the player to charge fully e.g. overnight
- switch off the player when not in use
Can I charge my player using a laptop charger?
No. Laptop chargers should be avoided.
Can I charge my player in the car?
No. Car chargers should be avoided as they don't charge the player properly.
Does the USB cable work when charging through a multi USB port?
No. The best way is to plug the cable directly into a USB mains plug and into a wall socket.
Sustainability
Can I recycle the Voxblock packaging?
Absolutely, all our packaging is made of card and paper. No plastic here.
How long will my Voxblock player last?
Designed with the minimum number of component parts, our players are designed to be simple and straightforward, and live a long and happy life.
Safety
What age is Voxblock suitable for?
Our current range of content is aimed at toddlers to teenagers. The player itself is suitable for all ages, with children from age two able to use Voxblock independently.
How can I control what my child is listening to?
There is no internet connection in the player, so all children can listen to are the stories stored on the blocks. No privacy concerns, and no risk of inappropriate content.
Shipping
Do you ship outside of the UK?
No, unfortunately Voxblock is only available to purchase if you are in the UK.